Website Management Service

WMS

Your hosting

Service

Email support during business hours

You’ll have a dedicated account manager who you can speak to about any questions.

24/7 emergency support

Got an urgent problem? Call us any time of the day.

WMS

Your hosting

Service

No more website “end of life” discussions. We’ll proactively keep your site’s codebase up-to-date with the current version of PHP, meaning your site will never reach its end of life.

Conditions to this feature:
1. Site must have been built by us. We cannot continually extend the life of a premium theme, which are often discontinued by their original developer.
2. Includes WordPress core (to the latest version) and custom built themes.
2. Excludes third party integrations and plugins.

WMS

Your hosting

Service

Your own server

You occupy your own server – there’s no sharing resources with other sites.

Green energy

You’ll be hosted on a VPS server powered by wind and hydro energy.

Server upgrades

We make periodic server updates, keeping your architecture up-to-date.

DNS management

We’ll manage your DNS for you using Cloudflare.

Staging environment

Staging website included free of charge, to test your changes before launch.

Reliable email delivery

We’ll make sure your website’s email is reliably delivered via a reputable email service.

WMS

Your hosting

Service

Vulnerability scanner to detect issues with plugins up to 48 hours before public disclosure.

Automated rapid mitigation of vulnerabilities with virtual patches where possible.

Automated advanced WordPress security hardening.

Automated vulnerability detection for third party packages and libraries within version control.

3 separate firewalls across various layers to detect malicious activity and block it.

Locked-down server architecture for enhanced protection against hacking.

2-factor authentication on your WordPress user accounts.

Automated brute force login detection with lockout.

Let’s Encrypt TLS certificate to keep your site secure.

WMS

Your hosting

Service

Nightly backups

Nightly backups are taken of your database, and stored in the cloud.

Backup retention

We keep a rolling 30 day backup schedule, with no extra storage fees.

Backup restoration

Should you need to, we can always restore your site from up to 30 days ago.

WMS

Your hosting

Service

Nightly updates

Nightly automated updates keep WordPress core and plugins up-to-date.

Code testing

All updates are code tested before being deployed to your site.

Version control

Every change to your site is version-controlled, so we know exactly what has changed and when.

WMS

Your hosting

Service

Uptime checks

Uptime checks are carried out every minute by an external monitoring system.

Downtime notification

We get notifications via multiple methods for any downtime recorded.

Downtime recovery

As soon as downtime is detected, we rapidly respond to fix the issue (only guaranteed if hosted with us).

WMS

Your hosting

Service

Multi-layered caching

We use best-in-class multi-layered caching on your site, including Redis object caching, Nginx page caching, and Cloudflare CDN asset caching.

CDN-delivered media

Your media library is stored in the cloud and delivered via CDN, for optimum performance.

PHP-FPM configuration

Customised PHP configurations to give you the best performance available.

WMS

Your hosting

Service

Review of your consent compliance requirements (under GDPR, CPPA, etc).

Setup of a Consent Management Platform and cookie banner to make your site compliant

Cookie Policy and Privacy Policy generation.

Automated cookie scanning to keep your Cookie Policy up to date.

Support on setup of a Google Tag Manager container to manage your 3rd party scripts in compliance with user consent.

WMS

Your hosting

Service

Quarterly planning sessions, including performance review.

Flexible allowance for minor amends on the site.